Do you love working with people and educating them? Do you want to be a leader in a great company?

Then don’t miss your chance to join our Franchise as a new . In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and develop a professional marketing team capable of achieving annual sales revenues goals.

Responsibilities:

Develop marketing initiatives and budget, create annual marketing plan, and provide marketing materials
Complete annual marketing needs assessment: including planning CE classes, planning lunch-and-learns, scheduling the budget, and developing action plans for centers of influence (COIs)
Identify and establish revenue, collection, and activity goals
Compare past and projected revenues to marketing goals
Increase sales revenue and achieve sales goals
Recruit, hire, and train sales and marketing staff
Monitor and coach sales/marketing activities
Evaluate sales and marketing staff performance
Manage and improve customer satisfaction, including the resolution of any customer complaints.

Qualifications:

1+ years sales, marketing, or customer service experience, with demonstrated history of sales ability and growth
Effective oral and written communication
Experience in building a strong team with tangible leadership skills
Solid organization and planning capabilities, strong attention to detail
Ability to meet people in new or difficult situations and build rapport
Capability to work in a fast-paced, team-oriented office environment while being self-motivated, goal-oriented, and able to multi-task
Experience with professional sales or marketing associations, a plus
Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

(if you already have a resume on Indeed)