- Explain processes and answer customer questions, as needed
 - Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
 - Communicate clear expectations to Production Teams and supervise their activities
 - Write complete mitigation estimates including fire, water, mold
 - Complete ability to use mobile devices to capture appropriate readings
 - Resolve problems quickly as they arise
 - Manage job file documentation to ensure complete and accurate project details
 - Manage and control costs of production projects
 - Manage assets by protecting and using equipment and materials properly
 - Perform sales and marketing activities, including add-on sales and security checks
 
- Effective written and oral communication
 - Experience in cleaning/restoration required
 - Minimum 3 years Xactimate experience in restoration
 - Minimum 5 years fire and water restoration industry experience
 - High school diploma/GED
 - IICRC certifications preferred
 - Ability to travel locally or out of state when necessary
 - Knowledge of IICRC industry standards to include S500, S520
 
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
 - Exposure to chemicals
 - Walking and standing for long periods of time, driving, sitting, climbing,
 - Ability to climb ladders and work at ceiling heights
 - Ability to work in tight spaces (e.g., crawls spaces under buildings)
 - Repetitive pushing/pulling/lifting/carrying objects
 
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
(if you already have a resume on Indeed)





