The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. This job description contains responsibilities that a Construction Superintendent would normally perform. The addition of a superintendent will enable the removal of some of these items, allowing the Construction Manager to specialize and scale.

 

·         Manage the customer experience and overall customer satisfaction

·         Manage the client experience and overall client satisfaction

·         Evaluate and sell projects

·         Educate customers on construction process

·         Develop scope of work for projects. 

·         Develop and review estimates

·         Negotiate customer and/or client approval of project scope and estimate 

·         Negotiate terms and set expectations

·         Collect deposits and draws

·         Schedule in-house technicians, subcontractors, and/or material suppliers to provide service on active projects

·         Create project schedule and timeline

·         Coordinate and oversee the execution of services 

·         Conduct quality assurance activities and resolve issues

·         Document and/or review job file to support the services provided

·         Maintain communication with internal and external stakeholder 

·         Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work

·         Compile and resolve punch list items

·         Perform final walk-through with customer

·         Secure a signed Certificate of Completion and Certificate of Satisfaction

·         Review budgets

·         Manage expenses and assist in collecting final payment

·         Recruit, train, and onboard personnel as needed

·         Manage personnel 

·         Manage all warranty activities

·         Ensure proper permits are acquired

·         Identify and qualify subcontractors and resource providers

·         Manage any equipment, tools, and materials (assets) 

·         Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times

·         Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent.

·         Continued development of leadership and management skills, as well as restoration/construction expertise

·         Perform other job duties as assigned

·         High school diploma/GED

·         Project Management Professional (PMP) certification preferred

·         Previous construction management experience

·         Superb customer service track record

·         Effective written and verbal communication

·         Basic computer skills including Word and Excel

·         Experience in restoration and/or construction preferred

·         Walking and/or standing throughout the day

·         Frequent driving and sitting

·         Occasionally climbing ladders

·         Occasionally exposed to extreme conditions such as heat

·         The noise level at individual jobsites can be loud

Normal Working Hours, Additional Working Hours, and Travel Requirements 

This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.