- 2 + years of administrative or office-related experience is required
- Mitigation/Restoration, or similar background, is required
- 2 + years of experience with Xactimate in the restoration industry is required
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) is required
- Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar
- Superb customer service skills, including the ability to remain courteous, calm, and professional during tense or stressful situations
- Ability to thrive and remain focused in a fast-paced office environment
- Extremely organized and able to effectively prioritize
- Self-motivated, able to work independently, and have good decision-making skills
- Punctual
- Must have reliable transportation and a valid drivers license with a reasonable driving record
- Must be comfortable with occasional profanity
- Assisting the general manager
- Adjuster/Client communications
- Creating estimates in Xactimate based on field scopes
- Tracking job status from first call to collection of payment
- Answering multi-line phones
- Taking accurate phone messages
- Data entry
- Faxing/emailing
- Filing
- Office cleaning
- Office supply inventory
- Sending/receiving mail
- Scheduling crews and jobs
- Light receivables
- Greeting customers and/or vendors
- Occasional out – of – office errands
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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