SERVPRO® of South Albany County is seeking a qualified, career – oriented Job File Manager.

SERVPRO® is the largest cleaning and restoration company in the country. Our company specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage.

Required Hours: 8:00am – 5:00pm; Monday – Friday (will require some flexibility)

Job Qualifications:

2 + years of administrative or office-related experience is required
Mitigation/Restoration, or similar background, is required
2 + years of experience with Xactimate in the restoration industry is required
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) is required
Outstanding written and verbal communication skills, including, but not limited to, proper pronunciation and correct use of grammar
Superb customer service skills, including the ability to remain courteous, calm, and professional during tense or stressful situations
Ability to thrive and remain focused in a fast-paced office environment
Extremely organized and able to effectively prioritize
Self-motivated, able to work independently, and have good decision-making skills
Punctual
Must have reliable transportation and a valid drivers license with a reasonable driving record
Must be comfortable with occasional profanity

Job Responsibilities (to include, but not limited to):

Assisting the general manager
Adjuster/Client communications
Creating estimates in Xactimate based on field scopes
Tracking job status from first call to collection of payment
Answering multi-line phones
Taking accurate phone messages
Data entry
Faxing/emailing
Filing
Office cleaning
Office supply inventory
Sending/receiving mail
Scheduling crews and jobs
Light receivables
Greeting customers and/or vendors
Occasional out – of – office errands

Qualified candidates should respond to this ad with their resume, including references, and a cover letter. Please indicate desired position and desired salary.

Or visit our website to apply: www.ServproSouthAlbanyCounty.com

Candidates offered the position will be required to submit to a background check.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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