- Monitor job file status and job file audit status
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Assist Project Managers daily operations
- Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
- Maintain internal and external communications
- Complete and review job file documentation for final upload and the audit process
- Perform job close-out
- 1+ year(s) of administrative or office-related experience and business experience but will train the right person.
- Experience in the construction and restoration or insurance/service industry is a plus.
- Experience with writing estimates, job file processes, and quality assurance, a plus
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
- Ability to learn new software, including Xactimate and proprietary software
- Minimum of HSD/GED, Associates/bachelor’s degree preferred
- Ability to successfully complete a background check subject to applicable law
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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