Do you love working with people and being part of a winning team?

Then don’t miss your chance to join our Franchise as a new Marketing Support Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Set-up, manage, and participate in Franchise marketing and community involvement events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters.

Responsibilities:

Provide sales route administration and database management
Assist with Emergency Ready Program (ERP) file completion and database management
Provide marketing administration including referral source follow-up
Assist/Maintain Franchise web and social media sites
Conduct Center of Influence (COI), facility and key accounts research
Maintain key account target list and provide research
Provide brand and marketing coordination, including advertisement placement and tracking
Provide newsletters and e-blast coordination
Coordinate all public relations programs and events
Meet crucial deadlines
Maintain sales materials along with office supplies

Qualifications:

2+ years experience with sales and marketing support
Superb customer service, administrative, and verbal and written communication skills
Experience in the commercial cleaning and restoration or insurance industry is desired
Working knowledge of current business software technologies is required
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Associate’s or Bachelor’s degree in marketing or business or equivalent experience
Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

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