Project Manager Abbotsford

Project Manager

Full Time • Abbotsford

Serpro of Abbotsford is looking for someone to fulfill the position of "Project Manager", who is responsible for managing a wide range of functions necessary to obtain and successfully execute restoration and reconstruction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services.

Primary Roles and Responsibilities

1. Customer Satisfaction
  •  Management of the customer experience and overall customer satisfaction.
  •  Manage all warranty activities.
2. Project Initiation
  • Evaluate and sell projects.
  • Educate customers on the restoration process.

3. Project Responding and Planning
  • Identify and document project scope of work.
  • Maintain customer and client communications.
  • Write and review estimates.
  • Obtain customer and client agreement on scope and estimate.
  • Ensure proper permits are acquired.

4. Project Execution
  • Review budgets. 
  • Create project schedule and timeline.
  • Identify and qualify subcontractors and resource providers.
  • Negotiate terms and set expectations with customers and clients.

Necessary Experience and Skill Set

• Minimum 3 years of previous restoration project management experience is a MUST
• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills

Compensation: 50,000-60,000

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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