Summary

Serpro of Abbotsford is looking for someone to fulfill the position of "Project Manager", who is responsible for managing a wide range of functions necessary to obtain and successfully execute restoration and reconstruction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services.

Primary Roles and Responsibilities

1. Customer Satisfaction

Management of the customer experience and overall customer satisfaction.
Manage all warranty activities.

2. Project Initiation

Evaluate and sell projects.
Educate customers on the restoration process.

3. Project Responding and Planning

Identify and document project scope of work.
Maintain customer and client communications.
Write and review estimates.
Obtain customer and client agreement on scope and estimate.
Ensure proper permits are acquired.

4. Project Execution

Review budgets.
Create project schedule and timeline.
Identify and qualify subcontractors and resource providers.
Negotiate terms and set expectations with customers and clients.

Necessary Experience and Skill Set

• Minimum 3 years of previous restoration project management experience is a MUST

• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills

.

Compensation: 50,000-60,000

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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